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Summer Customer Care & Events Ambassadors Downtown Maple Ridge BIA

Summer Customer Care & Events Ambassadors Downtown Maple Ridge BIA

The Downtown Maple Ridge Business Improvement Association is a non-profit organization.
Our Mission is “to create a prosperous destination that is clean, safe and vibrant, where a diverse community of businesses and residents live, work and play”

Under the direct supervision of the Executive Director the Summer Ambassadors will be responsible for the day-to-day operation and member satisfaction at the summer event projects. Ambassadors have the responsibility of scheduling, compiling reports and ensuring programs are continually progressing throughout the summer and completed in a successful matter.

Given the non-profit nature of our organization and the extremely limited resources available, this position would not exist without the financial assistance of the Canada Summer Job Program.

RESPONSIBILITIES:

 

  • Liaise with the Executive Director and Events & Promotions Manager to gather information, promotion, scheduling, and launch events.
  • Assist with preparation, follow through on each event and after care.
  • Assist with recruitment and supervision of volunteer team for summer activities.
  • Assign specific tasks to the volunteer assistants on a regular basis
  • Create a daily schedule to achieve completion of all required tasks
  • Encourage and monitor Downtown merchant participation, by personal interaction.
  • Input information for daily, weekly and monthly activity reports, submitted to ED
  • Keep track of what’s happening with other downtown-events, programs, activities etc.
  • Work in conjunction with the Executive Director and Events & Promotions Manager, to promote and organize Summer Events in Downtown Maple Ridge. This includes organizing supplies and equipment required to present events.
  • Assist in creating final Summer Event stats, reviews and reports
  • Act as primary contact person during the event and communicate with participating businesses.
  • Liaise with Downtown Businesses, CAP Team, Media and various City of Maple Ridge departments throughout the Summer, assuring successful completion of all tasks.
  • Assist ED and BIA Staff with other duties as required

 

 

EMPLOYABILITY SKILLS: 


The Summer Ambassadors will develop or enhance a variety of transferable employability skills while performing duties and responsibilities with the DMRBIA, including but not limited to:

  • Exceptional customer service and interpersonal skills.
  • Professional attitude and friendly demeanour.
  • Strong team working skills.
  • Ability to interact with others, participate in and complete projects and tasks.
  • Communicate effectively (written and oral)
  • Ability to listen effectively to determine and satisfy needs of others.
  • Good organizational skills, with an eye for details
  • Ability to multi-task and manage time efficiently.
  • Work effectively in a Team environment
  • Ability to take initiatives, be responsible and accountable for actions.
  • Good problem solving and resource management skills   
  • Ability to establish and meet goals and willing to continuously learn.
  • Good working knowledge of a variety of computer software applications as well as various types of office equipment. Ability to manage information using appropriate technology and information systems.
  • Develop a working knowledge of retail operations and marketing concepts

Starting date:        June 23, 2025

Number of hours: 30 hrs / per week (may include some weekends and/or evening hours)

Wage :                  $18 / per hour


Submit Resumes: executivedirector@downtownmapleridge.ca 

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